Public Relations

In today’s competitive business environment, good public relations are essential for any organisation to secure good public image and satisfied customers. The way employees approach members of the public, customers, suppliers, and even fellow staff members can have an enormous impact on the organisation’s success and reputation. This course emphasizes the important role that every employee of the organisation must play towards satisfying the public’s needs and expectations. It is designed to give participants an opportunity to appreciate the value of good public relations and to ensure that their personal style helps them to gain confidence in building a good image for themselves and the organisation.