Description
The course is designed to equip learners with an enriched globally aligned approach towards Front Office Operations with an appreciation of operations management which enable them to manage the hotel front office. The front office of the hotel is considered a communication and marketing hub of the hotel, hence it is vital for those who work in this department to have full knowledge of how to make it a success. The course will develop & enhance the competence of operational, administrative personnel as well as management within the hospitality, travel and tourism industry.
Additional information
| Language | English |
|---|---|
| Target Group | Front office staff (Receptionists, Reservation Officers, Switchboard Operators, Concierge, Bell Boys and anyone with the intention or aspiration to work in the Hotel Front Office Department). |
| Duration | 5 Days |
