Change Management

Description

Change is inevitable. It pervades organizations as they grow and develop. While change can be orchestrated from within (micro-forces) or externally (macro-forces), it can be planned, and/or unplanned. How much change an organization can endure, want, whether positive or negative is insignificant, far more important is how people creatively deal with and cope with change in order to yield desired outcomes. Change often involves changing how many people carry out their jobs and evidently affect behaviour. Ability to manage human side of change positively correlates to achievement of change objectives. This course is about equipping participants with skills on how to win the hearts and minds of every individual affected by change within an organisation in order to reduce their resistance and ensure that envisaged changes are implemented and sustained successfully. Effective change management requires people to be skilled on how to make change happen, manage it and maintain it. The course prepares managers and supervisors to lead organisations through incremental, radical and transformational change efficiently and with better acceptance throughout the organisation. It provides both critical skills and a framework for successful management of change.

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